Executive Summary

Bots (or Robotic Process Automation software bots) have been the focus point for attention-grabbing headlines in recent years, which have warned that the digital workforce could make roles redundant from the back office to the boardroom.

Despite the hype, most of us have managed to hold onto our jobs – and we’re not (yet) reporting to cyber-bosses.

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According to the McKinsey Global Institute, it’s possible to automate as many as 30% of tasks in most occupations – and RPA is certainly one of the automation technologies available that can help companies achieve this.

Robotic Process Automation (RPA) has been gaining momentum as part of a shift towards Business Process Automation (BPA) that’s occurring in a broad range of industries.